Return & Exchange policy

• All in-store sales are final. 
• For online purchases we provide a 15-day, no-questions-asked, exchange on all products and services purchased of equal or higher value items, except special order items, gold & silver coins, gold bars, and loose stones.
• Exchanges will be honored a limit of one time.
• All sales from clearance and customized orders are final and non-refundable or exchangeable. 
• If you wish to cancel or change your mind about a Special Order item, you will be charged a 25-50% restocking fee.
• Taj Diamonds Inc. cannot be held responsible for jewelry or packages handled inappropriately outside of our services.
• Product should be accompanied with original product certificate and original/copy of invoice for the exchange.

During the quality check of the product by our quality check team, any product which show signs of wear and tear , or have been resized, altered or damaged, then it will not be accepted under 14 days exchange policy is applicable.